Alex Servin

Consulting · the bridge to Antropomedia

Social data with human context.

Antropomedia is the digital-anthropology consultancy Alex co-founded in Guadalajara in 2011, formalized in Neuchâtel in 2024. It holds a niche almost no one occupies: academic-depth anthropology, fifteen years of uninterrupted ethnographic fieldwork and proprietary AI tools, stretched as a bridge between Latin America and Europe. More than 600 projects around a single question: who, really, are the people behind the metrics?

Your data already has stars. We trace the figure.

The Antropomedia team, the digital-anthropology consultancy, in Neuchâtel, Switzerland
The Antropomedia team — Neuchâtel, Switzerland.

Method

Tribes, not demographics.

People do not behave as isolated individuals. They behave as members of tribes they want to belong to, distance themselves from, or perform for. The Sociograma® reveals those tribes from real network behavior: who follows whom, who interacts with whom, who recognizes whom.

The proof, with real data:

1,767 accounts and 15,433 interactions from @alejandroservin’s network on X, March 2021. Six tribes detected by community and named for what binds them. Each dot’s size is the number of mentions it receives; proximity reflects interaction, not absolute position.

Sociograma® of @alejandroservin’s network: six tribes in colour on a navy background.

Hover a tribe to isolate it; click an account to see its card.

How to read it

Node

A user. Its size: how many mentions it receives.

Edge

A follow or interaction relation, not a conversation.

Color

A cluster of highly connected profiles: a tribe.

Follow and co-interaction relations are analyzed, not hashtags or texts. A conversation captures a fleeting moment; following an account or interacting with its content expresses a more durable commitment to what it represents. Two concepts hold the reading together: the digital tribe, a group united by shared practices that give a sense of belonging without physical space (Cova & Cova, 2002), and the digital public place, the reticular floor where ties form; a commercial account is one of those places (González & Servín, 2017).

Follow one person

Ana is the same in every frame; only the method for placing her changes.

Demographic

Ana: 32, urban, mid-income. Age, gender, income, location. Tidy, but it says nothing about what she wants.

Psychographic

Adds attitudes and values: savers, aspirers, wellness. Warmer, but still the team guessing, not the market speaking.

Persona

Ana becomes a character: “The Yogi”, 32, with a backstory. Useful for empathy; it freezes her into one identity.

Sociograma® tribes

The affinities Ana moves through: yoga, Friday gaming, true crime, vintage on Depop. Real, interconnected, several at once.

What changes for your business

You decide on what the market already did

Not on team assumptions or an invented persona. Tribes emerge from real, verifiable behavior; the risk of every bet goes down.

You see tribes demographics hide

Niches, bridges between communities and shared competitors that never show up by age or income. That is where the unattended opportunities live.

You turn the finding into a decision

Which tribe to talk to, with which codes, what product to launch and on which channel. Brand, product and communication on one map, not three separate briefs.

Users segment themselves by affinity and interaction; we make them visible through network analysis and read them with human judgment. 650+ tribe profiles are the output of this method.

The word “tribe” reaches us from Michel Maffesoli; the idea that a minority shifts the majority, from Serge Moscovici. We work in that lineage, where measuring with rigor and reading culture do not contradict each other, they need each other.

Casework

Organizations that have read their tribe.

Antropomedia’s official client list, across twelve categories. Alex has taken part in every one of these projects.

Automotive & Mobility

  • Mercedes-BenzGermany / Mexico · 🏆 Fortune Global 500 (#48)
  • Stellantis (all brands)Netherlands / Mexico · 🏆 Fortune Global 500 (#40)
  • PolarisUSA / Mexico
  • Indian MotorcyclesUSA / Mexico
  • Uber MéxicoUSA / Mexico · 🏆 Fortune Global 500 (#347)
  • AutovíasMexico

Luxury

  • La Montre HermèsSwitzerland
  • IkepodSwitzerland
  • Absolut Elyx & TuneSweden / Mexico
  • Gran VíaMexico

Financial Services & Fintech

  • BradescoBrazil / Mexico
  • Mercado PagoArgentina / Mexico
  • Empeño FácilMexico
  • YevoGuatemala

Food & Beverage

  • Kellogg’sUSA / Latin America · 🏆 Fortune 500 (#332, as Kellanova)
  • PringlesUSA / Mexico · 🏆 Fortune 500 (via Kellanova)
  • BimboMexico
  • HeinekenNetherlands / Mexico · 🏆 Fortune Global 500
  • Pernod RicardFrance / Mexico
  • Pocari SweatJapan / Mexico
  • TajínMexico
  • PulparindoMexico
  • Dairy QueenUSA / Mexico
  • Pollo PepeMexico
  • Soy TéMexico
  • Burger KingUSA / Mexico
  • StarbucksUSA / Mexico · 🏆 Fortune Global 500 (#441)
  • JuicyfolksMexico
  • Operadora Anderson’sMexico

Personal Care & Beauty

  • Kimberly-ClarkUSA / Mexico · 🏆 Fortune 500
  • HuggiesUSA / Mexico · 🏆 Fortune 500 (via Kimberly-Clark)
  • SabaSweden / Mexico (Essity)
  • ShakleeUSA / Mexico
  • Pink Up CosmeticsMexico
  • IPSY MéxicoUSA / Mexico
  • MayamaMexico
  • Iphéa Myco-CosmétiquesCanada

Retail & Consumer Goods

  • SorianaMexico
  • Tiendas NetoMexico
  • De PratiEcuador
  • SodimacChile / Mexico
  • JuguetronMexico
  • KioskoMexico
  • Perfect ChoiceMexico
  • WhirlpoolUSA / Latin America · 🏆 Fortune 500
  • NikonJapan / Mexico
  • DeLonghiItaly / Mexico
  • OMRONJapan / Mexico
  • Tecno LiteMexico
  • PorcelaniteMexico
  • VitromexMexico
  • KoberMexico
  • FlexiMexico
  • NAW Running ShoesSpain
  • AmwayUSA / Mexico
  • InovaMexico
  • Home InteriorsMexico
  • Victoria ZolassiMexico

Real Estate & PropTech

  • WiggotMexico
  • HabitharasMexico
  • HGB DesarrollosMexico

Media, Tech & Entertainment

  • Warner Bros. DiscoveryUSA / Latin America · 🏆 Fortune Global 500
  • ForbesUSA / Mexico
  • ChilangoMexico
  • PictolineMexico
  • Diamond FilmsUSA / Mexico
  • GoogleUSA / Mexico · 🏆 Fortune Global 500 (#13, as Alphabet)

Advertising & Marketing

  • Pauta CreativaMexico
  • CerocuatroMexico

Hospitality & Travel

  • PosadasMexico
  • HertzUSA / Mexico · 🏆 Fortune 500 (#440)
  • Hoteles BuenaventuraMexico
  • Plaza PatriaMexico
  • Visit TucsonUSA

Public Sector & Civic

  • Swiss Government (FDFA)Switzerland
  • Swiss Embassy in MexicoSwitzerland / Mexico
  • Secretaría de Cultura de JaliscoMexico
  • Secretaría de Turismo de JaliscoMexico
  • OFVCMexico
  • Acortemos DistanciasMexico
  • ProSociedadMexico
  • Fundación PASMexico
  • Museo MIDEMexico

Academia

  • Tecnológico de MonterreyMexico
  • Universidad IberoamericanaMexico
  • Aliat UniversidadesMexico
  • St. John’s AcademyMexico
  • BerlitzUSA / Mexico
  • HE-ArcSwitzerland
  • Centro Cultural UniversitarioMexico