Alex Servin

Consulting · the bridge to Antropomedia

Social data with human context.

Antropomedia is the digital-anthropology consultancy Alex co-founded in Guadalajara in 2011, formalized in Neuchâtel in 2024. It holds a niche almost no one occupies: academic-depth anthropology, fifteen years of uninterrupted ethnographic fieldwork and proprietary AI tools, stretched as a bridge between Latin America and Europe. More than 600 projects around a single question: who, really, are the people behind the metrics?

Your data already has stars. We trace the figure.

The Antropomedia team, the digital-anthropology consultancy, in Neuchâtel, Switzerland
The Antropomedia team — Neuchâtel, Switzerland.

Method

The method: the Sociograma®.

Real Sociograma® of @alejandroservin’s Twitter network (2021): thousands of accounts clustered into digital tribes by colour

1 · Trace the Sociograma®

A three-dimensional map of the bonds woven across networks, built from one minimal question: do they follow each other? Out of it emerges the inventory of a brand’s digital tribes — and its competitors’.

2 · Triangulate the meaning

Symbolic and digital netnography crossed with frameworks of the unconscious — cultural codes, deep metaphors and narrative archetypes — to read the beliefs, rituals and tensions behind each tribe.

3 · Amplify with proprietary AI

In-house tools — opinion mining with AI-extracted themes, computer vision to validate campaigns — scale the analysis without losing the cultural read. The finding becomes a brand, product and communication decision.

The result

An embodied, semiotically valid reading that no synthetic system can replace. Meaning first; volume follows.

The word “tribe” reaches us from Michel Maffesoli; the idea that a minority shifts the majority, from Serge Moscovici. We work in that lineage — where measuring with rigor and reading culture do not contradict each other, they need each other.

Casework

Organizations that have read their tribe.

Antropomedia’s official client list, across twelve categories. Alex has taken part in every one of these projects.

Automotive & Mobility

  • Mercedes-BenzGermany / Mexico · 🏆 Fortune Global 500 (#48)
  • Stellantis (all brands)Netherlands / Mexico · 🏆 Fortune Global 500 (#40)
  • PolarisUSA / Mexico
  • Indian MotorcyclesUSA / Mexico
  • Uber MéxicoUSA / Mexico · 🏆 Fortune Global 500 (#347)
  • AutovíasMexico

Luxury

  • La Montre HermèsSwitzerland
  • IkepodSwitzerland
  • Absolut Elyx & TuneSweden / Mexico
  • Gran VíaMexico

Financial Services & Fintech

  • BradescoBrazil / Mexico
  • Mercado PagoArgentina / Mexico
  • Empeño FácilMexico
  • YevoGuatemala

Food & Beverage

  • Kellogg’sUSA / Latin America · 🏆 Fortune 500 (#332, as Kellanova)
  • PringlesUSA / Mexico · 🏆 Fortune 500 (via Kellanova)
  • BimboMexico
  • HeinekenNetherlands / Mexico · 🏆 Fortune Global 500
  • Pernod RicardFrance / Mexico
  • Pocari SweatJapan / Mexico
  • TajínMexico
  • PulparindoMexico
  • Dairy QueenUSA / Mexico
  • Pollo PepeMexico
  • Soy TéMexico
  • Burger KingUSA / Mexico
  • StarbucksUSA / Mexico · 🏆 Fortune Global 500 (#441)
  • JuicyfolksMexico
  • Operadora Anderson’sMexico

Personal Care & Beauty

  • Kimberly-ClarkUSA / Mexico · 🏆 Fortune 500
  • HuggiesUSA / Mexico · 🏆 Fortune 500 (via Kimberly-Clark)
  • SabaSweden / Mexico (Essity)
  • ShakleeUSA / Mexico
  • Pink Up CosmeticsMexico
  • IPSY MéxicoUSA / Mexico
  • MayamaMexico
  • Iphéa Myco-CosmétiquesCanada

Retail & Consumer Goods

  • SorianaMexico
  • Tiendas NetoMexico
  • De PratiEcuador
  • SodimacChile / Mexico
  • JuguetronMexico
  • KioskoMexico
  • Perfect ChoiceMexico
  • WhirlpoolUSA / Latin America · 🏆 Fortune 500
  • NikonJapan / Mexico
  • DeLonghiItaly / Mexico
  • OMRONJapan / Mexico
  • Tecno LiteMexico
  • PorcelaniteMexico
  • VitromexMexico
  • KoberMexico
  • FlexiMexico
  • NAW Running ShoesSpain
  • AmwayUSA / Mexico
  • InovaMexico
  • Home InteriorsMexico
  • Victoria ZolassiMexico

Real Estate & PropTech

  • WiggotMexico
  • HabitharasMexico
  • HGB DesarrollosMexico

Media, Tech & Entertainment

  • Warner Bros. DiscoveryUSA / Latin America · 🏆 Fortune Global 500
  • ForbesUSA / Mexico
  • ChilangoMexico
  • PictolineMexico
  • Diamond FilmsUSA / Mexico
  • GoogleUSA / Mexico · 🏆 Fortune Global 500 (#13, as Alphabet)

Advertising & Marketing

  • Pauta CreativaMexico
  • CerocuatroMexico

Hospitality & Travel

  • PosadasMexico
  • HertzUSA / Mexico · 🏆 Fortune 500 (#440)
  • Hoteles BuenaventuraMexico
  • Plaza PatriaMexico
  • Visit TucsonUSA

Public Sector & Civic

  • Swiss Government (FDFA)Switzerland
  • Swiss Embassy in MexicoSwitzerland / Mexico
  • Secretaría de Cultura de JaliscoMexico
  • Secretaría de Turismo de JaliscoMexico
  • OFVCMexico
  • Acortemos DistanciasMexico
  • ProSociedadMexico
  • Fundación PASMexico
  • Museo MIDEMexico

Academia

  • Tecnológico de MonterreyMexico
  • Universidad IberoamericanaMexico
  • Aliat UniversidadesMexico
  • St. John’s AcademyMexico
  • BerlitzUSA / Mexico
  • HE-ArcSwitzerland
  • Centro Cultural UniversitarioMexico